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Navigating your account

A two-minute map of the app. (Until you finish the interactive tutorial, the home page shows your onboarding progress; after that, the Calendar is home base.)

In this guide, we'll cover:

The app with the left navigation, top bar, and calendar home base

The left navigation​

ItemWhat lives there
CalendarYour schedule — appointments, views, blocked time
ClientsYour caseload — client list and charts
MessagesSecure messaging with clients
AnalyticsPractice metrics and reports
BillingThe Billing Dashboard — money across the whole practice
InsuranceThe Insurance hub (appears once insurance features are enabled)
SettingsEverything configurable — see the Settings reference
Notes to SignYour signature queue — unsigned notes and treatment-plan reviews, with a count
SupervisionFor supervisors and supervisees: the supervision dashboard — review queue, hours, comments
RecentShortcuts to pages you've used recently

Roles change what you see: administrative roles don't get clinical areas, and some items (Team, Practice Details, Insurance) require the right access level.

The top bar​

  • Search patients — jump to any client from anywhere
  • + (quick add) — New Client and New Appointment from any page
  • Practice setup — your practice-setup progress; disappears once you've finished (or click Finish Later inside it)
  • Your name — profile shortcuts and sign out

The three daily surfaces​

Most days are lived in three places: the Calendar (what's next), a client's chart (the session you're in), and Notes to Sign (what's left to finish). Everything else is weekly (Billing, Insurance) or occasional (Settings, Analytics).

The Getting Started checklist​

For your first weeks, the calendar shows a Getting started panel that checks itself off as your practice comes to life — try the AI scribe (the tutorial), add your first client (the Add a client link walks you through the + button gesture you'll use every day), book a session, send an intake packet, finish practice setup, and — if you're switching from another EHR — bring your clients over. Every new practice also includes a Sample Client and a sample session on the calendar, safe to explore (hide or delete them anytime in Settings → Practice). A one-time Show me around tour points out where everything lives; the panel disappears on its own once your practice is up and running, or dismiss it with the ×.

The setup pills​

Practice owners see a Practice setup progress pill in the top bar until the five setup steps are done — Practice, Credentials, Location, Practice Fee Schedule, and Online Payments — with a Finish Later escape hatch inside the wizard. Non-owner clinicians get their own Complete Profile pill covering their personal credentials instead.